Help and Support

Qovery support

If you need any help, you can:

1. Most common issues and solutions are listed in the troubleshooting section.
2. Qovery Community Forum is the first place to tool at. You will find a lot of qualitative questions and answers.
3. Finally, if you did not receive answers on the forum or if you have a big outage, you can contact us from the product on Intercom.

There, you can discuss directly with our fantastic team as well as our wonderful community!

Cloud provider support

Qovery is responsible for deployed elements on your cloud provider made and maintained by Qovery. We are not responsible for the cloud provider itself.

Qovery strongly advises you to take a support plan with your cloud provider. When outages occur, Qovery is limited to the elements given by the cloud provider, and sometimes does not have enough information to diagnose a service failure.

In those cases, you will need to contact your cloud provider support. for investigation.