Help and Support
If you need any help, you can:
- join our Qovery Discord Server.
- join our Qovery Community Forum.
There, you can discuss directly with our fantastic team as well as our wonderful community!
Troubleshooting
This section covers the most common issues that can be encountered while using Qovery. Its goal is to provide information on how to proceed with encountered errors and describe steps required to solve them if applicable.
The section is divided into categories per cloud provider (AWS, GCP, Azure...). Qovery section is not related to any of the cloud providers - errors from this category describe issues of the Qovery platform itself.
Qovery
Git Submodules
Error Message:
Error message: Error while checkout submodules from repository https://github.com/user/repo.git.Error: Error { code: -1, klass: 23, message: "authentication required but no callback set" }
Problem:
There are limitations with the support for Git Submodules. Only public Submodules over HTTPS or private with embedded basic authentication are supported.
Solution:
Follow our Git Submodules guide to make your application working with Git Submodules on Qovery.